Save yourself from the burden of day-to-day technology upkeep with our Managed IT Services

Whether your data and apps live in the cloud, on-prem, or you have a hybrid environment, you need a Managed IT Services provider who understands your business goals and your operating reality.

IT Weapons can help you manage the complexity of your IT environment, reduce your risk and avoid downtime. As a business leader, you need meaningful visibility & insight into the performance and security of our information ecosystem.

Soc2 Type2 Accreditation

We offer a full spectrum of ITIL certified support and full service IT management solutions to protect your systems 24/7.

With SOC 2 Type II compliance, and 100% Canadian data residency – our Managed IT Services can meet the strictest demands for security and regulatory compliance.

Today’s digital-first business demands always-on and always available connectivity, productivity and security.  Your customers expect it. Your team requires it. Let us help ensure your business can do business.

Get peace of mind with a technology partner that makes you feel safe. Trust our team to deliver when it comes to your critical business technology.

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IT Weapons Managed Services include the following core business benefits:

  • Service Desk and Technical Support
  • System Monitoring, Maintenance & Infrastructure Support
  • Public, Private & Hybrid Cloud Services
  • Business Continuity, Backup & Data Protection Services
  • Connectivity & Network Management
  • Security Services
  • The Insight Hub: Comprehensive Reporting & Business Intelligence Portal

We offer award winning Service Desk & Technical Support

All alert and support requests are tracked in our enterprise-class ticketing system. We ensure our response times meet or exceed aggressive Service Level Agreements (SLAs). Keep your technology stable, secure, and available with our wide range of tech support packaged tailored to fit your budget.

Our tech support services include ongoing maintenance, regular patching and updates for all your critical systems. We have an award-winning Service Desk and Network Operations Centre, 24/7 emergency response services, and on-site professional services support. We maintain an expert-staffed Advanced Technical Services team to handle escalated problem management, critical incidents, trend analysis and more.

  • Proactive Incident Management and Escalation through our dedicated Advanced Technical Services team
  • Tier 3 and 4 network support conducted in-house by our dedicated Network Operations team
  • 24/7/365 support regardless of geographic location
  • Automated and sophisticated network monitoring

Trust our team to look after any size ecosystem of server, storage, and application infrastructure with public, private & hybrid cloud solutions

Today’s distributed IT footprint demands true expertise to handle capacity management and planning, secure connectivity and federation services, and multi-cloud orchestration.

We have the tools and team to help to manage complexity, control your costs and deliver what matters to your business. You’ll get productivity and availability from anywhere on any device.

We work with all IT environments:

On-premises

Private cloud

Hybrid cloud

Get turnkey and cost-effective Disaster Recovery and Data Protection with our Managed IT Services.

The complexity of today’s cloud-based server, storage, and network infrastructure means that yesterday’s methods for backups just don’t cut it. Faced with any disaster scenario, you need to get your critical systems back online as quickly as possible.

Protecting your data isn’t just about backup devices and offsite tape transfers. Avoid costly hardware and software investment and eliminate the ongoing pain of managing your backups. From the local data on your laptops to your Office 365, Microsoft Azure or Amazon cloud data, we have you covered.  We’ll configure and manage local backups at your offices and replicate your servers and storage in our highly secure Data Centres.

Our 100% Canadian cloud-based Data Protection Services will help you reduce the risks and keep your business safe.  Any size business, any amount of data, trust our team to keep you feeling safe.

Trust IT Weapons to deliver complete network and internet connectivity management.

Your digital business needs secure, high-performance connectivity to your cloud and SaaS apps, your customer data, and all your productivity and collaboration tools. With today’s VOIP phone systems, and bandwidth hungry video conferencing, you need always-on and reliable connectivity solutions.

Partnering with IT Weapons means you get much more than just a secure internet connection: 

  • Intelligent monitoring and traffic routing
  • Regular analysis of bandwidth utilization
  • Comprehensive, real-time reporting on the overall health and availability of your connectivity.

We provide state-of-the-art and cost-effective internet services, WAN solutions, smart SD-WAN, and VPN management services. We have the right solution for any size organization anywhere in Canada.

Security is part of every element of our Managed IT Services.

Today’s digital business faces constantly evolving security threats.  Trust our team to take the guesswork and constant upkeep out of maintaining your company’s security posture. We offer a wide array of turnkey and advanced security services. Our team can help you minimize the risk of a data breach and avoid damage to your reputation and bottom line.

Keep your employees and your data safe with:

  • Advanced threat detection
  • Next generation email and network security
  • 24/7 security monitoring
  • Identity management solutions
insight hub visualization

The Insight Hub

Visibility and Insight for your Business

All of our Managed IT Services clients get access to our Insight Hub. You’ll get cutting edge business intelligence, insight, and real-time reporting on the health and risk profile of your IT infrastructure.

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Our Insight Hub is like a GPS for your IT environment. It will help you plan ahead, flag any trouble, avoid accidents that will slow you down, and much more. It will help you plan your progress, flag security risks and capacity problems before they slow you down, and much more.

Looking for asset management information?

Interested in network bandwidth utilization?

Looking to provision new Office 365 licenses or spin up a server?

No problem, our Insight Hub lies at the heart of our service delivery. This business intelligence and self-service platform makes it easy to manage change

Executive-friendly dashboards will deliver the insight you need to make powerful, informed technology decisions for your business.  And for your hands-on technical leadership, the Insight Hub is filled with deep-dive analytics. You’ll get visibility into the performance and health of your application, network, and cloud infrastructure.

We go beyond the performance data to deliver real information and useful insight to empower your business.

isn’t it time you felt safe?

Ready to Partner with a Managed Service Provider You Can Trust?

One of our experts would be happy to discuss our Managed IT Services with you further.