About the Client:
Benecaid is a Toronto-based financial services company that provides innovative health benefit solutions to small and medium sized businesses across Canada. Benecaid has been an IT Weapons Managed Services client since 2011 and currently employs a Citrix Virtual Desktop infrastructure.
The Challenge:
As a company, Benecaid was looking to stay innovative and client-focused. With the challenges of performing in a competitive industry, Benecaid wanted to focus on creating a reliable and productive end-user experience, instead of focusing on backend IT systems, network connections, and server maintenance.
The Solution:
As a small company, partnering with IT Weapons allowed Benecaid to gain access to a wide variety of technology experts. This additional layer of expertise allowed Benecaid to focus on their products that they deliver to clients, instead of day-to-day IT upkeep. IT Weapons also helped develop a complete business continuity plan for Benecaid that will help keep them fully functional in the event they experience an outage at their primary location.
IT Weapons was fantastic at getting us what we wanted without spending too much. I certainly appreciate all the fantastic work from IT Weapons for helping me understand things before I knew I needed to understand them.
Ed Sherratt, VP, Operations
