Another cruel lesson in the realities of multi-national cloud computing platforms. Did you hear that Microsoft’s Azure storage cloud fell down last week because of a school-boy error? [...]
It’s Summit season for the ITW Arsenal. After 3 months of preparation and research, over 200 hours of planning for our leadership group – it’s time to rally our team…
Our team is pretty stoked this week. Industry media gave us a lovely Valentines Day gift … MSPMentor’s annual global ranking of Managed Service Providers was revealed and ITW [...]
Free gifts, free offers, free services. These things might be attractive for food sales and consumer goods, but I honestly think it’s insulting to the clients in our industry. [...]
Today is an incredibly proud day for our team. We had the opportunity to visit the amazing folks at Cancer Assistance Services of Halton Hills (CASHH). Today we got to deliver…
The holiday season is often a time for reflection and strategizing for the coming year. I worry about 2 things. First, people who wait until the holidays to start thinking…
After more than 20 years in our industry, I’ve seen a lot of changes. What’s funny is how the technological advancements are reflected in the job market and the trajectory…
Nothing hurts the soul or the bank account like regret. When business owners are confronted with the real costs of keeping data and business systems resilient and secure – some…
One of the best pieces of business wisdom that Jay and I ever heard was “surround yourself with people smarter than you, and then get out of their way.” Now…
An often-cited study conducted by US congress a couple years ago reports that after suffering a major data-loss disaster, almost 30% of businesses close within 2 years because the damage [...]