Jason has a line that we like to repeat around the office as often as people will listen … “trust is a difficult thing to build, and a really easy thing to lose.” At IT… [...]
Years ago, when Jay and I began dreaming up a managed services practice (MSP), we set some goals: we would take on the accountability of our clients for the IT portion…
Here’s a point about psychology that bears emphasis. The language and vocabulary that you adopt when you answer questions reveals to others the kind of thinking you do. It betrays—for [...]
IT Weapons recently won a joint contest from Cisco and Tech Data that landed Jay and I in Dublin for four days of high-level sessions with their respective executives. ITW has been…
Seth Godin recently wrote a cool piece on Loyalty. So what is it? He writes, “loyalty is what we call it when someone refuses a momentarily better option.” When your customer could [...]
Well, after hacking around on various teams, we decided to put together an official IT Weapons hockey team for this winter season! We are very excited. We have mostly IT…
Well, its a sad/happy day at IT Weapons and a remarkable first for our team. Anthoula, our Marketing Manager, is departing for Maternity leave. This is the first time a Wep…
My word of the week: Pride. Jay and I could not be more thrilled tonight. I am so proud of our team … proud of their tireless hard work, I’m proud of their dedication…
If you haven’t heard yet … scores of businesses have been paying the price for trail-blazing early adoption with Microsoft’s Business Productivity Online Suite (BPOS). Over [...]
Leadership … whether you’re in the tech industry or vegetable distribution … it is as much about posing questions as seeking answers. It’s about encouraging dialogue and [...]
